November 17-19 in Orlando
GBTA Announces New Dates
for 2021 Convention.
Austria Center Vienna Bags Coveted Gold and Silver Stevie Awards
Best B2C event and rapid testing lanes most valuable company response to the Covid-19 crisis category.
hotel news
First Radisson Individuals in the Baltics Opens Its Doors in Tallinn
Palace Hotel Tallinn is a monument of national architectural heritage built almost 100 years ago and respectfully renovated.
€300+ millions
The Economic Impact of Messukeskus Helsinki Melted By 80 per Cent
Pandemic damage radiates over the business life of the entire Helsinki Metropolitan Area.
sleep congress is awakening
World Sleep Congress 2022 to Be Held In Rome
EGA Worldwide Congresses & Events formally contracted as DMC service provider.
digital move
ICC Sydney Expands Broadcast and Hybrid Event Solutions with Media Studio
The studio features green screen technology which allows for visual integration of presenters into customisable background content.
21–22 October 2021
Union of International Associations Round Table Asia-Pacific 2021
Hosted by Tokyo Convention & Visitors Bureau (TCVB) live and online.
hotel news Scotland
Virgin Hotels to Open in Glasgow
Pack your kilts, Virgin Hotels opens brand new Scottish property in 2022.
CB Italias platform
Convention Bureau Italia Premieres Box IT,
The Free Networking Online Platform for International Buyers Interested in Italy as a Mice and Wedding Destination.
new roles
Imex Group Invests in the Team With Nine New Appointments
Several new roles have been created within the business with significant investment in systems, marketing and design.
Expert view – Sustainability in a post-Covid world

Grady Lee is co-founder and CEO of social impact company Give to Get and a speaker at the upcoming IBTM World Virtual. Here, Grady talks about sustainability in a post-Covid world, what the events industry can do, and why it matters.

We are at an interesting point in the sustainability and social impact world – and it is related to thoughts on climate change. There is very little debate that the climate is changing. This was not the case 20 years ago. Now, there is a broad consensus, even among previous sceptics, that the planet is warming. The argument now is over what we should do and how quickly. Similarly, for businesses, the question isnt whether we should be interested in sustainability, social impact, and governance. Now, business leaders are asking, “what can I, realistically, do?”

Our current environment raises those stakes, and business leaders know the implications. 75% of Americans say how companies act now will impact their perceptions of those companies in the future. Globally, we see that 71% feel that if a brand is putting profit over people, they will lose trust in that brand forever.

While there are known risks of not addressing sustainability, there are also risks of doing it poorly. Purpose washing is a pitfall that is easy to fall into, but its disastrous. Social impact by press release used to be enough to mollify the public and investors, but that doesnt work anymore.

In fact, our social impact work in the corporate event space can be traced back to a 2008 purpose washing incident.

One week after the US government committed $85 billion to bail out AIG during the collapse of the banking system, senior executives from AIG arrived at the St. Regis Resort in California for a week-long spa retreat costing nearly $500,000. Not even four months prior to this, AIG released their second CSR report hailing the company as a sustainability leader.

The tension between company messaging and its actions were peaking at that time, and we saw that play out in the event world as companies wanted to create a bit of social benefit from their conferences and events. Companies started cancelling holiday parties to host community-minded service day celebrations. No one wanted to be seen getting Swedish massages while the world burned down around them. No one wanted to be AIG.

The current crisis, similar to 2008, is accelerating many trends and projections. The United Nations says that COVID-19 is reversing decades of progress made around the world, but the awareness and focus on social impact has probably never been greater. Coupled with the protests and marches around social equality, we are in a time of turbulence. Over our 25 years, it has been during difficult times (the terrorist attacks in 9/11/01 and 7/7/05, the 2008 financial crisis, the Fukushima disaster in 2011), that we have seen the most significant acceleration of social impact and sustainability movements.

So – here we are. Sustainability and social impact are here to stay. We cant solve our problems with press releases and the time is ripe for real action. What can this industry do?

First, the travel industry has improved over the past decade in recognising the environmental impacts of its work. Events are becoming zero waste and buying carbon offsets. The industry should continue that trend and continue to lead. Further, as we have all transitioned to hosting video conferences, the industry has been able to expand its reach without growing its footprint. We believe that will continue in the future. The in-person experience is NOT going away (I miss people!), but more access to content and revenues at a new kind of scale will help the industry.

Second, when people do travel, we have seen companies succeed by creating social interventions that connect conference and event attendees to the city or region where theyre meeting.

In 2019, when Cisco hosted Cisco! Live U.S. in San Diego, the company determined that all work done in its Social Impact Zone would support the local homeless population. San Diego had the fourth-highest homeless population in the U.S. at that time, and Cisco has long supported ending homelessness. We worked with local non-profits to determine their needs and built activations that included making blankets, building furniture, and packing meals. Cisco Live! attendees who shopped at the conferences Cisco store were also encouraged to make donations to Feeding America, the nations largest domestic hunger-relief organisation. The activation was a wild success, but as the location changes each year, we expect that future planners will support local causes that resonate with Ciscos CSR pillars.

Finally, we are all looking for impact and value, and measuring social impact has been elusive. But there is a lot more effort going towards this work. For instance, our partners at ProSocial Valuation Service have created a measurement tool that takes into consideration inputs, outputs, and outcomes. The team also studies unintended or negative consequences of programs. This provides an accurate read on the amount of social capital — a term used to refer to all types of public goods that benefit people and planet — created as a cost / benefit ratio. Over time, individuals can use these numbers to evaluate programs.

The social sector is bracing for massive change. Non-profits are struggling, and its estimated that one in three will close in a year. This will force remaining non-profits to narrow their focus. The private sector will need to fill the gaps; and the event business can be a manifestation of that effort. The world will recover from the pandemic, but between its long-lasting impact and this years natural disasters, it will be a vastly different place. Were bullish, though, on the opportunities around sustainability and social impact in the private sector.

Using case studies from the worlds leading brands and pulling on learnings from their work with UN Impact 2030, Grady will present a talk at IBTM World Virtual titled The Route to 2030: Evaluating social and sustainability goals, demonstrating how actionable goals and programmes can be achieved.