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Borneo Convention Centre Kuching Awarded AIPC Gold Quality Standards Certification

The Borneo Convention Centre Kuching (BCCK) is proud to announce that it is now a member of an elite group of 23 AIPC convention centres from a total of 190 venues in the world to be awarded the AIPC Gold Quality Standards Certification. BCCK will be the second convention centre in Asia to be recognized by AIPCs Quality Standards Programme, which is a phenomenal feat for a venue from the second tiered city of Kuching, Sarawak.

BCCK Chief Executive Officer, Eric van Piggelen said the AIPC Quality standards clearly benchmarks against global excellence. “Since we started 2009, the centre has hosted over 1,500 events and welcomed over 1.9 million guests, through its doors. We constantly strive to give both our organisers and delegates the best experience when holding events with. We are thus extremely delighted to receive the honour as the second convention centre within Asia to have achieved this milestone. This result is a testament to the commitment and hard work of our team here in BCCK, culminating in BCCK being accorded this award and setting global standards for the business events industry in Kuching Sarawak”.

He further added, “This comes hot on the heels of BCCK having recently been accorded with their ISO 14001 certification, which is further testament to our commitment in global quality standards”.

"The AIPC Quality Standards program was developed as an industry-specific certification for confirming and documenting a centres accomplishments in key areas of convention centre performance, and is the only such specifically purposed form of certification in the industry", said AIPC President Aloysius Arlando. "The Borneo Convention Centre Kuching is to be congratulated on having achieved the gold level in their audit as this demonstrates to owners, colleagues and clients that they are addressing international standards of performance in their management procedures".

The audit involves assessment in ten key areas including customer service, quality of facilities and operations, employee relations, health, safety, security and emergency response, financial integrity, community relations, environmental responsibility, industry relations and supplier relations.

Christopher Wan, appointed Chairman of the committee said, “Any journey towards excellence will require a reality check, a plan of action, and the persistence to realise this plan. Along the way, this involved the transformation of mindsets, keeping the cross functional team players consistently energized, and inspiring positive gains in thought and deed. This framework has given us the tools to dig deep, deliver sustained results, and manage our future impact on our stakeholder, the community and destination”.

Over the past nine years, BCCK as a convention venue has emerged as a strong contender amongst the countrys second-tier cities convention centres. AIPC Gold coupled with our ISO 22000, ISO 9001 and ISO 14001 of qualifications would consolidate our position as a progressive centre in ensuring and exceeding our client satisfaction and service delivery in the business events landscape of both Sarawak and Malaysia.

 

Photo: Binyas Suem, Mariane Linus, Eric van Piggelen, Christopher Wan and Pei Fong).

------------------------------------------------------------------------------------------------About Borneo Convention Centre Kuching

The Borneo Convention Centre Kuching (BCCK) is the first international purpose-built convention centre in Sarawak, Malaysia. The BCCK debuted in 2009, as a state initiative of the Sarawak Government to grow business tourism through the hosting of business events. To date, the BCCK has hosted close to 1,516 events and welcomed 1.968 million clients, delegates and visitors from various regions of the world. From its humble beginning, the BCCK is an exemplar in Malaysia of how a convention venue can rise to become an ambassador to promote its second-tier city. The Centre has received local, national and regional accolades for professional standards, innovation and best practices achieved within Malaysias business events industry, and for having the size and capabilities to handle the requirements of different conferences in a bespoke manner.

 

Awards Received

• Outstanding Achievements Award – 9th Anak Sarawak Awards 2018

• AIPC-APEX Award “Best Client Rated Convention Centre” – Within the top 17 finalists in the world Convention Centres.

• 2017 Purpose Built Convention & Exhibition Centre Award for Excellence (below 15,000 sqm of total saleable space) – rAWr Awards Malaysia Business Events Awards of Excellence by the Malaysia Convention and Exhibition Bureau (MyCEB) and Malaysian Association of Convention and Exhibition Organisers (MACEOS).

• 2017 International Conference Award for Excellence (Hosting of the 55th International Congress and Convention Association Annual Congress) – rAWr Awards Malaysia Business Events Awards of Excellence by the Malaysia Convention and Exhibition Bureau (MyCEB) and Malaysian Association of Convention and Exhibition Organisers (MACEOS).

• Malaysia Best Employer Brand Award 2017 by Employer Branding Institute

• 2016 Conference Venue of the Year, by MICE Asia Awards, Singapore in conjunction with the annual MICE Asia Exhibition.

• 2015 Purpose Built Convention & Exhibition Centre Award for Excellence (below 15,000 sqm of total saleable space – rAWr Awards Malaysia Business Events Awards of Excellence by the Malaysia Convention and Exhibition Bureau (MyCEB) and Malaysian Association of Convention and Exhibition Organisers (MACEOS).

--------------------------------------------------------------------------------------------------About the Raintree Restaurant

The pride of BCCK, the award-winning Raintree Restaurant exudes the essence of fine dining, confidently blending chic and tribal elements in its design. Amidst the intimate ambience, the long expanse of its tall glass wall perfectly frames the panoramic view of the Sarawak River. Dining al fresco on the balcony overlooking the Centre’s verdant landscape is a breath of fresh air to mingle food, company and nature.

The corner bar within provides reasonably private space, for friends and associates to linger over premium Italian coffees and fruit juices, or wind down with select wines and simple cocktails.


Awards Received

▪ Malaysia Tatler – One of Malaysia’s Best Restaurants 2016

▪ Malaysia Tatler – One of Malaysia’s Best Restaurants 2015 ABOUT AIPC


AIPC represents a global network of more than 185 leading centers in 60 countries with the active involvement of more than 900 management-level professionals. It recognizes and promotes the essential role of the international meetings industry in supporting economic academic and professional development as well as enhancing global relations amongst highly diverse business and cultural interests. AIPC Members are purpose built facilities whose primary purpose is to accommodate and service meetings, conventions, congresses and exhibitions