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highest bid wins
Sarawak
Wins Most Business Events in Single Year, Makes History.
from idea to reality
International coach training
- a long-term effect of the World Championships in Halmstad.

ICC Sydney serves up its
2020 Menu Collection.
Expansion
Kenes Group strengthens its position
with two new offices: in Lisbon and Seville.
10,000 delegates
Scottish Event Campus
secures 2023 European hat-trick.
new job
BestCities announce new Managing Director
Lesley Williams takes over Managing Director role
the winner
The Convention Centre Dublin did it again
won the award for World’s Leading Meetings & Conference Centre
development
Singapore chosen as host city for the inaugural
IBTM Asia Pacific in 2020.

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Sarawak Wins Most Business Events in Single Year, Makes History

Business Events Sarawak (BESarawak) by Sarawak Convention Bureau announced that Sarawak has made history in the business events industry by securing its highest bid wins to date at the annual BESarawak Appreciation Dinner last night.

Sarawak’s business events industry has secured the highest number of business events in a single year and is estimated to anchor more than RM90 million in direct delegate expenditure (DDE) manifested from the spending of flights, accommodation, meals and entertainment.

Asides from assessing the economic value to Sarawak, the secured collective of meetings, incentives, conventions and exhibitions were assessed under the Legacy Impact Assessment which pointed 965 potential impacts for Sarawak. The assessment matches the event’s theme and topic components against the 7 Key Focus Areas (7KFA) of urban development/redevelopment, social, environmental, agricultural and industry development (including Sarawak Corridor of Renewable Energy – SCORE) plus service industry and digital economy.

BESarawak’s Chairman, Tan Sri Dato Sri Dr. Muhammad Leo Toyad, speaks of business events as economic catalysts “By the end of 2019, we are expecting to rake in 76 events and over RM90 million in DDE alone. This indicates the actual strength of Business Events on our economy and going forward, we are confident that the figures will increase exponentially.”

In addition to celebrating the triumphant wins and scoring, BESarawak has also announced that the figures associated with the bid wins such as delegate attendance, days and expenditure has surpassed the bureau’s expectation and target. According to the survey, 72.4% of delegates extended their stay post-convention with a satisfaction scoring of 98.4%.

Head of Business Development and Research, Anedia Kahar, explains why. “Besides the leisure factors of a destination, meeting planners place a high value on knowledge capital - which is what Sarawak’s 7KFAs are. Sarawak has provided their meetings and conventions with intangible values that are appealing to delegates from all continents and backgrounds.”

With this being said, there’s another factor that is not to be ignored, according BESarawak’s Chief Operating Officer Amelia Roziman. “This industry is one of the most effective platforms to drive social and economic transformations. We want all business events to be community-conscious that instigates maximum impact. The Legacy Impact Programme will bring this message home.”

The bureau’s newly devised Legacy Impact Programme is made to empower every meeting and convention in Sarawak to drive socio-economic impacts under its 4 pillars of Legacy Impacts being Advancing the Field, Community Benefits, Economic Outcomes and Public Policy.

With the above being said, the bureau is also introducing 2 new reward programmes which are BESLegacy made to maximise global visibility for conventions & exhibitions (C&E) and BESTribe for corporate meetings & incentives (CM&I) with attractive rewards supported by airlines and local Destination Management Companies (DMC).

Another huge milestone is by BESarawak’s education arm, TriBE: INNOVATION, with its MACEOS-endorsed Masterclass for the Industry. 22 industry partners graduated from the course and are now eligible to sit for the internationally acclaimed Certified Meeting Planner (CMP) certification.

Finally, outlining marketing efforts; the bureau won 2 awards namely the BrandLaureate Award for Nation Branding – MICE and; the Chief Minister’s Industry Excellence (CMIE) Award, earning the Sarawak Business Federation’s (SBF) Recognition Award.

 

Figure 1 - BESarawak team with Board of Directors (BOD) members.

-------------------------------------------------------------------------------------------------About Business Events Sarawak

Business Events Sarawak (BESarawak) by Sarawak Convention Bureau was established in 2006 by the State Government of Sarawak. We are a non-profit company whose aim is to bring Sarawak to the forefront as a competitive destination for international meetings. BESarawak is a member of the International Congress and Convention Association (ICCA), Union of International Associations (UIA) and Professional Convention Management Association (PCMA). Our goal is to help connect NGOs, corporations and government bodies with whatever necessary to make international conventions a success in Sarawak. For more information, log on to www.businesseventssarawak.com

 

• Business Events (BE) refers to meetings, incentives, conventions and exhibitions.

• Business Events Sarawak (BESarawak) is also referred to as ‘Biro Konvensyen Sarawak’ (Bahasa Malaysia) or 砂拉越会议局“ (Mandarin)

 

International coach training - a long-term effect of the World Championships in Halmstad

The 2018 table tennis World Championships in Halmstad is a splendid example of good side effects of an event. It also clearly showcases the importance of collaboration. In this case between the Swedish Table Tennis Association, (SBTF) the International Table Tennis Federation (ITTF), Halmstad Table Tennis Club (HBTK), Halmstad University and the municipality of Halmstad.

Between 6:th and 11:th December, a brand new and completely unique international high level coaching course will be accomplished at Halmstad University. This pilot project is a direct outcome of the collaborations established during the World championship in Halmstad 2018. It is a high level coaching course for coaches working with professionally. Twelve international and twelve Swedish coaches will study together. The training consists of both theoretical and practical sessions that deepen the coaches skills and knowledge.

"The lecturers involved in this coaching course are utmost world class quality," says Thomas Buza, Secretary General of the SBTF. "For us, this coaching course is extremely important as it fulfills a great need. Not only do we need to be better, we also need to increase in numbers when it comes to coaches. The cooperation with the ITTF and the Halmstad University is very valuable and we see enormous potential for the future and hope to be able to make this education a permanent and recurring one. Exchange generates development and benefits everyone”.

How about the following team lineup; Glenn Östh, formerly Swedish National Team Captain when the Swedish team ”demolished the Chinese wall” in 1989. Nowadays he is Sports Director at Swedens Olympic Committee (SOK). 
Anders Thunström, also a former Swedish National Team Captain for the Swedish table tennis team during the golden age of the early 1990s, with two World Championship golds on his track record. 
Andreas Ivarsson, Associate Professor and researcher at Halmstad University in the fields of welfare, health and sports, teaching sports psychology. 
Xavier Sanchez, University Lecturer at Halmstad University. Last but not least, Jörgen Persson, one of the worlds best table tennis players with almost countless medals from the Worlds and European Championship in his collection. These days, Jörgen Persson is also working with the Swedish National Team in a developing role and is also a highly appreciated match coach. It is truly a team of champions sharing their experiences and knowledge with the course participants!

Halmstad University is one of five National Sports Universities where players can combine their athletic career with academic studies. This is extremely important in order to have something to fall back on when the sports career is over.

"This coaching course has become reality due to the World Championships in Halmstad, where the right contact areas and connections appeared. The idea was born in 2017, during a joint study trip to the Shanghai University of Sport and the China Table Tennis Collage ( CTTC) – one of the worlds strongest academies with a focus on table tennis and university studies.

Now the idea is a reality. We hope that this pilot project will be permanent. The opportunities for development in the field of sports science is fantastic. One of them being to gain the worlds expertise in this area, for example through scientific conferences”, says Urban Johnson, Professor in psychology with specialization in sports psychology at Halmstad University.

Halmstad has a strong reputation throughout the world of table tennis world since the 2018 World Championships. The competitions holds a special place in the history books; Korea chose to play as one nation in the womens quarterfinals. The jointly signed flag remains at Halmstad Arena.

"When we work to arrange large events and meetings in Halmstad, we are fully aware about the long term positive effects remaning once the events as such are concluded. Im not sure everyone else is taking that into consideration, rather looking at the event exclusively. We hope that this unique coaching course will be an eye opener for all the synergies that´s possible with events like these,”says Ann Johansson, Head of Events and Meetings at Destination Halmstad. The positive effects of the World Championships 2018 in Halmstad lives and thrives to the highest degree. It proved to be a sustainable and successful event, not only providing multimillion revenue to the business community in Halmstad and Halland, but also initiating a variety of social activities in the region.

The Halmstad Convention Bureau, which is part Destination Halmstad AB, plays an important part in creating the conditions to carry out this type of large events. Given there is a local host involved, Halmstad Convention Bureau acts as a sparring partner and guide throughout the entire process.

Getting large events and meetings to a municipality is extremely important from a long-term perspective. Local marketing contributes to increased attractiveness that brings socio-economic interests. Its all about the bigger picture.

The World Championships was held in Halmstad Arena from 29:th of April 29 to 6:th of May 2018. 70 womens teams and 72 mens teams from about 100 nations participated and the event attracted thousands of visitors from all over the world. In the economic report, visitors total revenue was SEK 51.6 million, where accommodation counts for SEK 21.4 million and consumption for the remaining SEK 30.2 million.

 

The picture: The unforgettable table tennis World Championships in Halmstad where Sweden won the bronze medal. We are still as happy and proud. Photo: ITTF

 

ICC Sydney serves up its 2020 Menu Collection

Australia’s premier convention, exhibition and entertainment venue crafts a menu that showcases the latest culinary trends with a personalised touch.

International Convention Centre Sydney (ICC Sydney) has today launched its 2020 Menu Collection. Bringing together the latest culinary trends, the menus feature an extensive range of options that cater to all delegate preferences, alongside beloved iconic ICC Sydney dishes.

The 2020 menus have been carefully curated by ICC Sydney’s Executive Chef, Tony Panetta, Beverage Operations & Cellar Manager, William Wilson and Director of Culinary Services, Lynell Peck in a move to provide even more choice for clients and delegates, no matter what the occasion.

Created to meet the evolving tastes of clients and their guests, the 2020 Menu Collection features more plant-based dishes, native ingredients and superfoods set across menus catering to the variety and flexibility required in today’s events - from Pop Up Experiences and Grazing Tables to Build Your Own menus and Indian Jain options.

ICC Sydney CEO, Geoff Donaghy said the menu remains at the forefront of culinary trends while maintaining the venue’s signature approach to premium service.

“Our new menu boasts more choice than ever, with the introduction of over 40 plant-based options, more native ingredients and fresh, local superfoods to provide an extensive range of dishes that accommodate our delegates’ evolving palates.

“In classic ICC Sydney style, our Menu Collection includes options that cater to all event types, from on-stand exhibition catering to fine dining banquets in our Grand Ballroom and everything in between.”

ICC Sydney Executive Chef, Tony Panetta said in addition to the new features, the 2020 Menu Collection has retained some of its signature and most sought after dishes known as ICC Sydney Icons.

“With one in ten Australians now eating all or almost all vegetarian food, and plant-based eating on the rise globally*, we’ve interlaced the menu with new plant-based dishes to serve all preferences.”

“We’ve also ensured that our 10 most popular dishes, which are consistently favourites at any occasion, have remained available as iconic options for guests – including the ever-favourite duck ravioli, torched Hiramasa kingfish and the much-loved Neapolitan dessert”.

Maintaining a focus on using as much locally sourced produce as possible and supporting farmers across its home state, ICC Sydney’s 2020 Menu Collection will be paired with a new wine list, made up of 100% New South Wales-based suppliers with an added emphasis on organic and bio-dynamic wines.

ICC Sydney Director of Culinary Services, Lynell Peck said they’re continuing their ongoing commitment to showcasing the best NSW suppliers while providing economic returns for the state.

“Our successful regional approach speaks for itself in our flavour-rich dishes made with premium local produce, and our NSW wine list collection.

“We couldn’t be more excited for 2020, where we’ll continue to support our plentiful region by celebrating the best of NSW in our menus.”

In 2018/19, the venue invested more than A$12.2 million in direct local food and beverage spend into NSW, and supported more than 129 local producers through its supply chain.

To find out more about ICC Sydney visit www.iccsydney.com or to share your ICC Sydney experiences on your social channels, tag @ICCSyd and use our hash tag #morethanavenue.

 

Click here to view ICC Sydney 2020 Menu Collection

 

Click here to view video

 

Image caption: ICC Sydney Icon - Duck and shitake mushroom ravioli, dashi broth, shallots with salmon pearls.

 

 

 

 

 

Image caption: ICC Sydney Icon - Duck and shitake mushroom ravioli, dashi broth, shallots with salmon pearls. Click here to download high-res images.

 

Australia’s premier convention, exhibition and entertainment venue crafts a menu that showcases the latest culinary trends with a personalised touch

 

International Convention Centre Sydney (ICC Sydney) has today launched its 2020 Menu Collection. Bringing together the latest culinary trends, the menus feature an extensive range of options that cater to all delegate preferences, alongside beloved iconic ICC Sydney dishes.

 

The 2020 menus have been carefully curated by ICC Sydney’s Executive Chef, Tony Panetta, Beverage Operations & Cellar Manager, William Wilson and Director of Culinary Services, Lynell Peck in a move to provide even more choice for clients and delegates, no matter what the occasion.

 

Created to meet the evolving tastes of clients and their guests, the 2020 Menu Collection features more plant-based dishes, native ingredients and superfoods set across menus catering to the variety and flexibility required in today’s events - from Pop Up Experiences and Grazing Tables to Build Your Own menus and Indian Jain options.

 

ICC Sydney CEO, Geoff Donaghy said the menu remains at the forefront of culinary trends while maintaining the venue’s signature approach to premium service.

 

“Our new menu boasts more choice than ever, with the introduction of over 40 plant-based options, more native ingredients and fresh, local superfoods to provide an extensive range of dishes that accommodate our delegates’ evolving palates.

 

“In classic ICC Sydney style, our Menu Collection includes options that cater to all event types, from on-stand exhibition catering to fine dining banquets in our Grand Ballroom and everything in between.”

 

ICC Sydney Executive Chef, Tony Panetta said in addition to the new features, the 2020 Menu Collection has retained some of its signature and most sought after dishes known as ICC Sydney Icons.

 

“With one in ten Australians now eating all or almost all vegetarian food, and plant-based eating on the rise globally*, we’ve interlaced the menu with new plant-based dishes to serve all preferences.”

 

“We’ve also ensured that our 10 most popular dishes, which are consistently favourites at any occasion, have remained available as iconic options for guests – including the ever-favourite duck ravioli, torched Hiramasa kingfish and the much-loved Neapolitan dessert”.

 

Maintaining a focus on using as much locally sourced produce as possible and supporting farmers across its home state, ICC Sydney’s 2020 Menu Collection will be paired with a new wine list, made up of 100% New South Wales-based suppliers with an added emphasis on organic and bio-dynamic wines.

 

ICC Sydney Director of Culinary Services, Lynell Peck said they’re continuing their ongoing commitment to showcasing the best NSW suppliers while providing economic returns for the state.

 

“Our successful regional approach speaks for itself in our flavour-rich dishes made with premium local produce, and our NSW wine list collection.

 

“We couldn’t be more excited for 2020, where we’ll continue to support our plentiful region by celebrating the best of NSW in our menus.”

 

In 2018/19, the venue invested more than A$12.2 million in direct local food and beverage spend into NSW, and supported more than 129 local producers through its supply chain.

 

To find out more about ICC Sydney visit www.iccsydney.com or to share your ICC Sydney experiences on your social channels, tag @ICCSyd and use our hash tag #morethanavenue.

 

Click here to view ICC Sydney 2020 Menu Collection

 

Click here to view video

Kenes Group strengthens its position with two new offices: in Lisbon and Seville.

Jaime Viegas was recently appointed Country Manager & Business Development for the Lisbon Office of Kenes Group. Viegas has been involved with Kenes Group since 2007 supplying different services to various projects, and since 2017 was the companys official local representative. It was a natural fit to continue the collaboration and have Jaime support and deepen the Groups connection to the market. The opening of an office in Lisbon follows the expansion strategy of Kenes Group, allowing it to be closer to strategic markets such as Latin America, while also strengthening its European position.

The Spanish operation grows with the opening of the Seville office, the third location after Madrid and Barcelona. Seville office, being led by Maria del Mar Rodriguez as Office Director, will house the new business travel service team of Kenes Group reinforcing the events department in Madrid. Moreover, the office will bolster the company to expand both its destination management (DMC) and corporate services. The Seville office will strengthen the rest of the departments, making them more agile in providing a faster, more accurate, and customised service to clients.

José María Ávila, VP Business Development for Iberia and LATAM at Kenes Group commented: “our presence in Portugal has been a fact for many years with the organisation of a number of congresses in the country. The political climate is stable, and the countrys economic growth is sustained. All these factors made it evident that we have to position ourselves better in the market”.

“It is very exciting to add one more office in Spain, in the beautiful city of Seville, alongside our expansion in Portugal. We recognised the importance of developing our services and the addition of a BTC unit is vital to growing the DMC and corporate efforts in Spain and Latin America,” added Smara Iglesia, Managing Director of Kenes Spain.

Kenes Group concludes 2019 with a total of 19 locations in Switzerland, Israel, the Netherlands, Bulgaria, Germany, Portugal, Spain, Turkey, Thailand, Singapore, UAE, USA, Canada, and Mexico.

 

Photo: Smara Iglesia, Managing Director of Kenes Spain.

Scottish Event Campus secures 2023 European hat-trick

The Scottish Event Campus (SEC) has won three significant European meetings for 2023.

The European Conference on Optical Communication (ECOC), the European Society for Radiotherapy Oncology (ESTRO) and the European Magnetic Resonance Meeting (EUROMAR) will all be held at the SEC and will welcome over 10,000 delegates to Glasgow.

These prestigious conferences have selected Glasgow because of its outstanding scientific strengths, a good business case, and a highly effective team approach from the academic and scientific communities, the SEC and our partners Glasgow Convention Bureau - these are the critical success factors for attracting high-profile conferences.

Director of Conference Sales at the SEC, Kathleen Warden, said: “Conferences are a catalyst for social and economic progress, and the fact that they are happening in our city, puts Glasgow, Scotland and the UK at the heart of positive change.”

Simon Blows, Event Logistics and Development Manager at the Institution of Engineering and Technology, said: “The IET is thrilled to be bringing ECOC to Glasgow in 2023. As a global hub for photonics research with institutions such as the nanofabrication centre at the University of Glasgow, the Fraunhofer Centre for Applied Photonics and the Institute of Photonics at Strathclyde University, Glasgow is well equipped to host ECOC. 2023’s event is expected to feature many local innovations and technical advances.

“As a city, Glasgow is modern, exciting and vibrant whilst also being packed with plenty of history and culture. Many local sites and landmarks will feature as part of ECOC’s highly anticipated social programme, offering the delegates from around the world the chance to experience the city and the famous Scottish culture, alongside the conference.”

Professor Anthony Chalmers, Chair of Clinical Oncology at the University of Glasgow, said: “We are thrilled that Glasgow has been selected as the host for ESTRO’s Annual Congress. ESTRO’s goal is to demonstrate progress in the optimal use of radiation oncology. The congress is a catalyst for us to deliver the local engagement project which aims to increase the use of radiotherapy for cancer patients across the West of Scotland.

“Winning the bid is a result of great teamwork between the Beatson West of Scotland Cancer Centre, the University of Glasgow and the Beatson Cancer Charity.”

Aileen Crawford, Head of Conventions at Glasgow Convention Bureau, said: “It is great to see Team Glasgow working together on behalf of our prestigious European associations. The Glasgow offering continues to connect and resonate with European decision makers, looking for a committed host location to help deliver a successful meeting.”

BestCities announce new Managing Director

BestCities Global Alliance today announce the appointment of new Managing Director, Lesley Williams, as of January 1, 2020. Lesley has been serving as Market Development Director for the past two years. This move follows the recent decision of BestCities to award extending the management contract to GainingEdge.

Lesley takes over from Paul Vallee, who will continue as executive consultant with GainingEdge, but now on a full-time basis.

Playing a leading role in the growth of BestCities impact and offerings, Lesley brings a wealth of experience, with more than 25 years in the business tourism and events industry. Having previously worked with the alliance as a partner, Lesley brings with her an in-depth knowledge of the field and understanding of the alliance, along with a vast skill-set including strong leadership and strategic planning.

Lesley will head up the existing BestCities management team, made up of Nigel Brown, Director of Marketing and Partnerships, Jane Cunningham, Director of International Associations, and Caryn Wong, Alliance Operations. Karen Bolinger, former CEO of the Melbourne Convention Bureau, will work with Lesley in a strategic advisor capacity.

This new appointment comes at an important time for BestCities as the alliance seeks to grow its reputation in helping international associations and destinations build legacies, and building its global footprint through partnerships and knowledge creation.

Lesley Williams, newly appointed Managing Director of BestCities Global Alliance, said: “I, along with the BestCities team, am energised by this opportunity to evolve the alliances strategic plan and continue delivering its core purpose – to harness the power of collaboration and community to create positive impact through business events.

“I look forward to taking up the position of Managing Director at BestCities, and continuing the work of Paul Vallee in bringing value and impact to the industry, and creating my own legacy within the alliance.”

The announcement was made at the fourth annual BestCities Global Forum, taking place in Copenhagen over 8-11 December, where global associations have come together in a landmark programme centred on the theme of Exploring the Congress of the Future – Fortifying Impact. For more information go to www.bestcities.net.

------------------------------------------------------------------------------------------------About BestCities

BestCities Global Alliance is an international network of leading convention destinations around the globe. They are distinguished by the commitment of the members convention offices to offering special standards of service. Members include Berlin, Bogotá, Cape Town, Copenhagen, Dubai, Houston, Madrid, Melbourne, Singapore, Tokyo and Vancouver.

 

By working together, BestCities adds a unique value to its member cites. This Alliance thinking not only brings a level of creative client solutions no individual partner city could deliver on their own, but in turn helps BestCitiesmembers achieve their own objectives, better than they could alone. www.bestcities.net @BestCitiesGA.