Meetings No 20
A Congress is a Workplace
Atti Soenarso: Perhaps it is time to sharpen the tone.
Cover Story
All Under One Roof
Carin Kindbom: “The ‘all under one roof’ business approach is considered a key USP.”
While There’s Life, There’s Hope
Ever present words from the past.
Digital Mindset
AI and Robotics
Futurists: “Firms will need to strike a fine balance between AI and the human workforce.”
Safety and Security
CWT Global Forecast 2018
Security should be high on the planning agenda.
Brain Training
Sharp Brains on navigating brain training.
Business Events Must Adopt Olympic Safety Standards
Learn from previous Olympic events.
Clan vs State
The Clan Mentality is the Norm
Per Brinkemo on state and clan.
Sustainable Growth
The sustainability performance of 40 meeting and events cities.
Lunch With the Financial Times
An ­international “who’s who” of our time.
La Perle by Dragone
Emotions can be both a help and hindrance when creating a show.
AIME Launches Exhibitor Educational Series
Providing a deeper understanding of buyers.
Increasing Value of Meetings in Hamburg
Number of delegates visiting the city continues to grow.
60 Tips for a Stunningly Great Life
Robin Sharma on leadership.
Brain Check
Going Behind the Mind
Tomas Dalström on neuromarketing and digital vs. print advertising.
Where Event Design and Meetings Management Meet
Event quality is back on the table.
Van der Vijver
Locusts or Legacy?
Meeting designer Mike Van der Vijver: Bring the local community and the event community together.
Benny Andersson
On composition.
New Discovery on Memory Consolidation
Challenging a basic assumption about memory encoding.
The Saudi Arabian city of the future.
Obligations, Engagement and Legacy
Roger Kellerman: The word ‘obligation’ is high on the agenda.
business intelligence
Europe’s urban tourism destinations
move to promote urban entrepreneurship.
– The Best Travel Management Company in the Nordics.
Nordic Choice Hotels
wins big in Helsinki.
business intelligence
Tourism Australia
announces multi-million dollar bid fund.
food and meetings
Heston Blumenthal
to open Dubai restaurant in 2019.
business intelligence
Intensifies Partnership At IT&CM China With 100% Pavilion Increase.
business intelligence
The Airbnb for creative meeting spaces
is coming to Sweden.
events creates meetings
CWT Meetings & Events
awarded World Figure Skating Championships 2018.
hotel News
Hilton returns to Copenhagen
with quayside location for new upscale hotel
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Obligations, Engagement and Legacy

At last, the international meeting industry begins to discuss its obligations, engagement, and the legacy we will be leaving for future generations. At the ICCA World Congress in Prague recently we were around 1,300 people who met and worked in the largest ICCA congress so far. We met many exciting people from many countries. In total, there were participants from 81 countries.

We spoke with Geoff Donaghy, CEO of ICC Sydney and Director, Convention Centers AEG Ogden. For the centre, which opened in December a year ago, the word ‘obligation’ is high on the agenda. According to Geoff Donaghy, the obligations are many when building a congress facility capable of conducting three parallel events with three premises for 2,500, 1,000 and 800 people. There is also a 8,000 seat theatre and a 32,600 square metre exhibition centre. Australia’s largest ballroom seats 2,000 for dinner and 3,500 for a cocktail. And all this in central Sydney, Darling Harbor.

One important obligation is security and Geoff Donaghy expects to maintain such a high level of security that customers should feel that nothing unexpected can happen there. Sydney is recognised internationally as a safe city in which to host major events, and is ranked seventh overall in a recent report from The Economist Intelligence Unit, looking at the safest global cities.

At ICC Sydney, you will not enter the house unless you can prove that you have a reason to do so. This can be expected to apply to all international facilities in the world in the future. It’s more crucial now than before that the association is managed closely with the landlords to ensure the integrity of their event and the safety and security of participants, and to continue to review and improve their protocols.

Serving food is another key factor when it comes to obligations. That includes working together with artisan farmers and producers. It strengthens regional businesses by fostering growth and job opportunities. A win for the centre, their clients and the community.

A strong commitment from the whole team is also one of the keys, Geoff Donaghy says. Without a wholehearted commitment, it simply does not make for good results.

And when we talk about obligations and engagement that’s also the foundation of our legacy for those who take over after us. The heritage now developed by thinkers and performers like Geoff Donaghy and his team is not only beneficial to themselves but also improves the meeting and events industry, universities, cities and regions as a whole. Through a meeting industry that works with obligations, engagement and legacy in a sustainable way, we all contribute to a better world.