Meetings No 20
A Congress is a Workplace
Atti Soenarso: Perhaps it is time to sharpen the tone.
Cover Story
All Under One Roof
Carin Kindbom: “The ‘all under one roof’ business approach is considered a key USP.”
While There’s Life, There’s Hope
Ever present words from the past.
Digital Mindset
AI and Robotics
Futurists: “Firms will need to strike a fine balance between AI and the human workforce.”
Safety and Security
CWT Global Forecast 2018
Security should be high on the planning agenda.
Brain Training
Sharp Brains on navigating brain training.
Business Events Must Adopt Olympic Safety Standards
Learn from previous Olympic events.
Clan vs State
The Clan Mentality is the Norm
Per Brinkemo on state and clan.
Sustainable Growth
The sustainability performance of 40 meeting and events cities.
Lunch With the Financial Times
An ­international “who’s who” of our time.
La Perle by Dragone
Emotions can be both a help and hindrance when creating a show.
AIME Launches Exhibitor Educational Series
Providing a deeper understanding of buyers.
Increasing Value of Meetings in Hamburg
Number of delegates visiting the city continues to grow.
60 Tips for a Stunningly Great Life
Robin Sharma on leadership.
Brain Check
Going Behind the Mind
Tomas Dalström on neuromarketing and digital vs. print advertising.
Where Event Design and Meetings Management Meet
Event quality is back on the table.
Van der Vijver
Locusts or Legacy?
Meeting designer Mike Van der Vijver: Bring the local community and the event community together.
Benny Andersson
On composition.
New Discovery on Memory Consolidation
Challenging a basic assumption about memory encoding.
The Saudi Arabian city of the future.
Obligations, Engagement and Legacy
Roger Kellerman: The word ‘obligation’ is high on the agenda.
one step at the time
Brisbane Convention & Exhibition Centre
gets the green light to reopen.
330 million jobs worldwide
European Cities Marketing
call for an open and permanent dialogue between European institutions and local destinations.
More than 300 people
ICC Sydney
launches industry leading hybrid event solutions.

RAI Amsterdam
one of first European venues to reopen without visitor number restrictions.
Emirates airline refunds over $500m to passengers
Still over 500,000 refund requests.

Cologne ready for business events
trade fairs are indispensable as central business meeting points.
safety & Security
Ras Al Khaimah
becomes the first city in the world to be certified as safe by Bureau Veritas.
strong program
UFI, has announced that ICC Sydney is the winner
of the UFI Sustainable Development Award 2020.
a destination for business events
Austria Center Vienna reports strong year for events in 2019
– autumn season to determine whether 2020 is a total washout.
airport news
Finavia to speed up
the introduction of electric aircraft in Finland.
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CWT Global Forecast Meetings & Events 2018

There is nothing to balance when it comes to safety and security. Security should be high on the planning agenda. You have a duty of care to protect your attendees throughout the duration of the event. Indeed, it’s likely that in some jurisdictions, your legal duty of care requirements will increase.

Physical security A good starting point is to choose a location where people feel comfortable. This is true for every type of meeting or event but it’s particularly true of incentive events. Unsurprisingly, people aren’t as motivated if they think they’ll be uncomfortable in the reward location.

There are some places you wouldn’t consider for any type of travel, but we’ve also seen incidents in major event locations in recent months. Those incidents have had an impact in the immediate aftermath but the downturn doesn’t last long.

In the current climate, visible security – in the form of security guards or ID checks – can actually add to the attendee experience, if only as reassurance that safety has been taken seriously.

At a lot of events today, security is like domestic flights in the US 20 years ago, when you could just walk up to the gate without going through any form of check. That’s changing. Security is now included as a significant part of the planning process and there’s been an industry-wide tightening of procedures.

Cybersecurity There is a similar compromise to strike with cybersecurity. Ideally you want to provide Wi-Fi that’s easy to access but cybersecurity is about limiting access and/or protecting it. It is an increasing concern at corporate events but it needs to be balanced with the fact that technology is such a great enabler. While there isn’t a huge appetite to reduce technology’s impact, event agencies are helping mitigate the potential risks without being too intrusive.

Cybersecurity measures include physical security, close monitoring and even corporate security. An incident at the head office can compromise an event as much as any local attack—a malware infestation or attendee data leak, for example. You can also change the Wi-Fi password every day, notifying attendees through the event app.

Global spending on cybersecurity products and services will exceed $1 trillion cumulatively over the next five years – from 2017 to 2021.

Cybersecurity damage will cost the world $6 trillion by 2021.

Source: Cybersecurity Ventures