Meetings No 20
Intro
A Congress is a Workplace
Atti Soenarso: Perhaps it is time to sharpen the tone.
Cover Story
All Under One Roof
Carin Kindbom: “The ‘all under one roof’ business approach is considered a key USP.”
Intermission
While There’s Life, There’s Hope
Ever present words from the past.
Digital Mindset
AI and Robotics
Futurists: “Firms will need to strike a fine balance between AI and the human workforce.”
Safety and Security
CWT Global Forecast 2018
Security should be high on the planning agenda.
Performance
Brain Training
Sharp Brains on navigating brain training.
Radar
Business Events Must Adopt Olympic Safety Standards
Learn from previous Olympic events.
Clan vs State
The Clan Mentality is the Norm
Per Brinkemo on state and clan.
Sustainable Growth
GDS-Index
The sustainability performance of 40 meeting and events cities.
Intermission
Lunch With the Financial Times
An ­international “who’s who” of our time.
Creation
La Perle by Dragone
Emotions can be both a help and hindrance when creating a show.
Radar
AIME Launches Exhibitor Educational Series
Providing a deeper understanding of buyers.
Radar
Increasing Value of Meetings in Hamburg
Number of delegates visiting the city continues to grow.
Sharma
60 Tips for a Stunningly Great Life
Robin Sharma on leadership.
Brain Check
Going Behind the Mind
Tomas Dalström on neuromarketing and digital vs. print advertising.
Engagement
Where Event Design and Meetings Management Meet
Event quality is back on the table.
Van der Vijver
Locusts or Legacy?
Meeting designer Mike Van der Vijver: Bring the local community and the event community together.
Intermission
Benny Andersson
On composition.
Neuroscience
New Discovery on Memory Consolidation
Challenging a basic assumption about memory encoding.
Vision
Neom
The Saudi Arabian city of the future.
Kellerman
Obligations, Engagement and Legacy
Roger Kellerman: The word ‘obligation’ is high on the agenda.
classifieds
news
Growth from Asia
Asia Pac exhibitors
extend footprint at IBTM World 2018.
IBTM World 2018
When the party’s over… top tips for measuring ROI
top tips for measuring ROI.
business Intelligence
IBTM World
announces 2018 Tech Watch Award shortlist.
business Intelligence
Precinct Transformation
Receives National Acclaim.
New jobs
Carlson Wagonlit Travel appoints Derek Sharp
as Managing Director of its global meetings and events business.
Flash
German travel warning
European tourists to Turkey.
IACC
reports record first-time attendee numbers
at its Europe Knowledge Festival in Lisbon,
world meeting
ICC Sydney impresses
on the global stage with seamless execution for Sibos.
new statistics
Seoul grabs 40 international conference
wins so far this year,
New knowledge
IBTM World announces 2018
Tech Watch Award shortlist.
Links
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CWT Global Forecast Meetings & Events 2018

There is nothing to balance when it comes to safety and security. Security should be high on the planning agenda. You have a duty of care to protect your attendees throughout the duration of the event. Indeed, it’s likely that in some jurisdictions, your legal duty of care requirements will increase.

Physical security A good starting point is to choose a location where people feel comfortable. This is true for every type of meeting or event but it’s particularly true of incentive events. Unsurprisingly, people aren’t as motivated if they think they’ll be uncomfortable in the reward location.

There are some places you wouldn’t consider for any type of travel, but we’ve also seen incidents in major event locations in recent months. Those incidents have had an impact in the immediate aftermath but the downturn doesn’t last long.

In the current climate, visible security – in the form of security guards or ID checks – can actually add to the attendee experience, if only as reassurance that safety has been taken seriously.

At a lot of events today, security is like domestic flights in the US 20 years ago, when you could just walk up to the gate without going through any form of check. That’s changing. Security is now included as a significant part of the planning process and there’s been an industry-wide tightening of procedures.

Cybersecurity There is a similar compromise to strike with cybersecurity. Ideally you want to provide Wi-Fi that’s easy to access but cybersecurity is about limiting access and/or protecting it. It is an increasing concern at corporate events but it needs to be balanced with the fact that technology is such a great enabler. While there isn’t a huge appetite to reduce technology’s impact, event agencies are helping mitigate the potential risks without being too intrusive.

Cybersecurity measures include physical security, close monitoring and even corporate security. An incident at the head office can compromise an event as much as any local attack—a malware infestation or attendee data leak, for example. You can also change the Wi-Fi password every day, notifying attendees through the event app.

Global spending on cybersecurity products and services will exceed $1 trillion cumulatively over the next five years – from 2017 to 2021.

Cybersecurity damage will cost the world $6 trillion by 2021.

Source: Cybersecurity Ventures